Risk Disclosure Statement

The risk of loss in trading commodity futures contracts can be substantial. You should, therefore, carefully consider whether such trading is suitable for you in light of your circumstances and financial resources. You should be aware of the following points:(1) You may sustain a total loss of the funds that you deposit with your broker to establish or maintain a position in the commodity futures market, and you may incur losses beyond these amounts. If the market moves against your position, you may be called upon by your broker to deposit a substantial amount of additional margin funds, on short notice, in order to maintain your position. If you do not provide the required funds within the time required by your broker, your position may be liquidated at a loss, and you will be liable for any resulting deficit in your account.(2) The funds you deposit with a futures commission merchant for trading futures positions are not protected by insurance in the event of the bankruptcy or insolvency of the futures commission merchant, or in the event your funds are misappropriated.(3) The funds you deposit with a futures commission merchant for trading futures positions are not protected by the Securities Investor Protection Corporation even if the futures commission merchant is registered with the Securities and Exchange Commission as a broker or dealer.(4) The funds you deposit with a futures commission merchant are generally not guaranteed or insured by a derivatives clearing organization in the event of the bankruptcy or insolvency of the futures commission merchant, or if the futures commission merchant is otherwise unable to refund your funds. Certain derivatives clearing organizations, however, may have programs that provide limited insurance to customers. You should inquire of your futures commission merchant whether your funds will be insured by a derivatives clearing organization and you should understand the benefits and limitations of such insurance programs.(5) The funds you deposit with a futures commission merchant are not held by the futures commission merchant in a separate account for your individual benefit. Futures commission merchants commingle the funds received from customers in one or more accounts and you may be exposed to losses incurred by other customers if the futures commission merchant does not have sufficient capital to cover such other customers’ trading losses.(6) The funds you deposit with a futures commission merchant may be invested by the futures commission merchant in certain types of financial instruments that have been approved by the Commission for the purpose of such investments. Permitted investments are listed in Commission Regulation 1.25 and include: U.S. government securities; municipal securities; money market mutual funds; and certain corporate notes and bonds. The futures commission merchant may retain the interest and other earnings realized from its investment of customer funds. You should be familiar with the types of financial instruments that a futures commission merchant may invest customer funds in.(7) Futures commission merchants are permitted to deposit customer funds with affiliated entities, such as affiliated banks, securities brokers or dealers, or foreign brokers. You should inquire as to whether your futures commission merchant deposits funds with affiliates and assess whether such deposits by the futures commission merchant with its affiliates increases the risks to your funds.(8) You should consult your futures commission merchant concerning the nature of the protections available to safeguard funds or property deposited for your account. (9) Under certain market conditions, you may find it difficult or impossible to liquidate a position. This can occur, for example, when the market reaches a daily price fluctuation limit (“limit move”). (10) All futures positions involve risk, and a “spread” position may not be less risky than an outright “long” or “short” position. (11) The high degree of leverage (gearing) that is often obtainable in futures trading because of the small margin requirements can work against you as well as for you. Leverage (gearing) can lead to large losses as well as gains. (12) In addition to the risks noted in the paragraphs enumerated above, you should be familiar with the futures commission merchant you select to entrust your funds for trading futures positions. The Commodity Futures Trading Commission requires each futures commission merchant to make publicly available on its Web site firm specific disclosures and financial information to assist you with your assessment and selection of a futures commission merchant. Information regarding this futures commission merchant may be obtained by visiting www.tradovate.com. ALL OF THE POINTS NOTED ABOVE APPLY TO ALL FUTURES TRADING WHETHER FOREIGN OR DOMESTIC. IN ADDITION, IF YOU ARE CONTEMPLATING TRADING FOREIGN FUTURES OR OPTIONS CONTRACTS, YOU SHOULD BE AWARE OF THE FOLLOWING ADDITIONAL RISKS: (13) Foreign futures transactions involve executing and clearing trades on a foreign exchange. This is the case even if the foreign exchange is formally “linked” to a domestic exchange, whereby a trade executed on one exchange liquidates or establishes a position on the other exchange. No domestic organization regulates the activities of a foreign exchange, including the execution, delivery, and clearing of transactions on such an exchange, and no domestic regulator has the power to compel enforcement of the rules of the foreign exchange or the laws of the foreign country. Moreover, such laws or regulations will vary depending on the foreign country in which the transaction occurs. For these reasons, customers who trade on foreign exchanges may not be afforded certain of the protections which apply to domestic transactions, including the right to use domestic alternative dispute resolution procedures. In particular, funds received from customers to margin foreign futures transactions may not be provided the same protections as funds received to margin futures transactions on domestic exchanges. Before you trade, you should familiarize yourself with the foreign rules which will apply to your particular transaction. (14) Finally, you should be aware that the price of any foreign futures or option contract and, therefore, the potential profit and loss resulting therefrom, may be affected by any fluctuation in the foreign exchange rate between the time the order is placed and the foreign futures contract is liquidated or the foreign option contract is liquidated or exercised. THIS BRIEF STATEMENT CANNOT, OF COURSE, DISCLOSE ALL THE RISKS AND OTHER ASPECTS OF THE COMMODITY MARKETS.

RISK DISCLOSURE STATEMENT FOR FUTURES AND OPTIONS

This brief statement does not disclose all of the risks and other significant aspects of trading in futures and options. In light of the risks, you should undertake such transactions only if you understand the nature of the contracts (and contractual relationships) into which you are entering and the extent of your exposure to risk. Trading in futures and options is not suitable for many members of the public. You should carefully consider whether trading is appropriate for you in light of your experience, objectives, financial resources and other relevant circumstances.

FUTURES

  1. EFFECT OF ‘LEVERAGE’ OR ‘GEARING’

Transactions in futures carry a high degree of risk. The amount of initial margin is small relative to the value of the futures contract so that transactions are ‘leveraged’ or ‘geared’. A relatively small market movement will have a proportionately larger impact on the funds you have deposited or will have to deposit: this may work against you as well as for you. You may sustain a total loss of initial margin funds and any additional funds deposited with the firm to maintain your position. If the market moves against your position or margin levels are increased, you may be called upon to pay substantial additional funds on short notice to maintain your position. If you fail to comply with a request for additional funds within the time prescribed, your position may be liquidated at a loss and you will be liable for any resulting deficit.

  1. RISK-REDUCING ORDERS OR STRATEGIES

The placing of certain orders (e.g., ‘stop-loss’ orders, where permitted under local law, or ‘stop-limit’ orders) which are intended to limit losses to certain amounts may not be effective because market conditions may make it impossible to execute such orders. Strategies using combinations of positions, such as ‘spread’ and ‘straddle’ positions may be as risky as taking simple ‘long’ or ‘short’ positions.

OPTIONS

  1. VARIABLE DEGREE OF RISK

Transactions in options carry a high degree of risk. Purchasers and sellers of options should familiarize themselves with the type of option (i.e. put or call) which they contemplate trading and the associated risks. You should calculate the extent to which the value of the options must increase for your position to become profitable, taking into account the premium and all transaction costs. The purchaser of options may offset or exercise the options or allow the options to expire. The exercise of an option results in either a cash settlement or in the purchaser acquiring or delivering the underlying interest. If the option is on a future, the purchaser will acquire a futures position with associated liabilities for margin (see section on Futures above). If the purchased options expire worthless, you will suffer a total loss of your investment which will consist of the option premium plus transaction costs. If you are contemplating purchasing deep-out-of-the-money options, you should be aware that the chance of such options becoming profitable ordinarily is remote. Selling (‘writing’ or ‘granting’) an option generally entails considerably greater risk than purchasing options. Although the premium received by the seller is fixed, the seller may sustain a loss well in excess of that amount. The seller will be liable for additional margin to maintain the position if the market moves unfavorably. The seller will also be exposed to the risk of the purchaser exercising the option and the seller will be obligated to either settle the option in cash or to acquire or deliver the underlying interest. If the option is on a future, the seller will acquire a position in a future with associated liabilities for margin (see the section on Futures above). If the option is ‘covered’ by the seller holding a corresponding position in the underlying interest or a future or another option, the risk may be reduced. If the option is not covered, the risk of loss can be unlimited. Certain exchanges in some jurisdictions permit deferred payment of the option premium, exposing the purchaser to liability for margin payments not exceeding the amount of the premium. The purchaser is still subject to the risk of losing the premium and transaction costs. When the option is exercised or expires, the purchaser is responsible for any unpaid premium outstanding at that time.

ADDITIONAL RISKS COMMON TO FUTURES AND OPTIONS

  1. TERMS AND CONDITIONS OF CONTRACTS

You should ask the firm with which you deal about the terms and conditions of the specific futures or options which you are trading and associated obligations (e.g. the circumstances under which you may become obligated to make or take delivery of the underlying interest of a futures contract and, in respect of options, expiration dates and restrictions on the time for exercise). Under certain circumstances the specifications of outstanding contracts (including the exercise price of an option) may be modified by the exchange or clearinghouse to reflect changes in the underlying interest.

  1. SUSPENSION OR RESTRICTION OF TRADING AND PRICING RELATIONSHIPS

Market conditions (e.g. illiquidity) and/or the operation of the rules of certain markets (e.g. the suspension of trading in any contract or contract month because of price limits or ‘circuit breakers’) may increase the risk of loss by making it difficult or impossible to effect transactions or liquidate/ offset positions. If you have sold options, this may increase the risk of loss.

Further, normal pricing relationships between the underlying interest and the future, and the underlying interest and the option may not exist. This can occur when, for example, the futures contract underlying the option is subject to price limits while the option is not. The absence of an underlying reference price may make it difficult to judge ‘fair’ value.

  1. DEPOSITED CASH AND PROPERTY

You should familiarize yourself with the protections accorded money or other property you deposit for domestic and foreign transactions, particularly in the event of a firm insolvency or bankruptcy. The extent to which you may recover your money or property may be governed by specific legislation or local rules. In some jurisdictions, property which had been specifically identifiable as your own will be pro-rated in the same manner as cash for purposes of distribution in the event of a shortfall.

  1. COMMISSION AND OTHER CHARGES

Before you begin to trade, you should obtain a clear explanation of all commission, fees and other charges for which you will be liable. These charges will affect your net profit (if any) or increase your loss.

  1. TRANSACTIONS IN OTHER JURISDICTIONS

Transactions on markets in other jurisdictions, including markets formally linked to a domestic market, may expose you to additional risk. Such markets may be subject to regulation which may offer different or diminished investor protection. Before you trade you should inquire about any rules relevant to your particular transactions. Your local regulatory authority will be unable to compel the enforcement of the rules of regulatory authorities or markets in other jurisdictions where your transactions have been effected. You should ask the firm with which you deal for details about the types of redress available in both your home jurisdiction and other relevant jurisdictions before you start to trade.

  1. CURRENCY RISKS

The profit or loss in transactions in foreign currency-denominated contracts (whether they are traded in your own or another jurisdiction) will be affected by fluctuations in currency rates where there is a need to convert from the currency denomination of the contract to another currency.

  1. TRADING FACILITIES

Most open-outcry and electronic trading facilities are supported by computer-based component systems for the order-routing, execution, matching, registration or clearing of trades. As with all facilities and systems, they are vulnerable to temporary disruption or failure. Your ability to recover certain losses may be subject to limits on liability imposed by the system provider, the market, the clearing house and/or member firms. Such limits may vary: you should ask the firm with which you deal for details in this respect.

  1. ELECTRONIC TRADING

Trading on an electronic trading system may differ not only from trading in an open-outcry market but also from trading on other electronic trading systems. If you undertake transactions on an electronic trading system, you will be exposed to risks associated with the system including the failure of hardware and software. The result of any system failure may be that your order is either not executed according to your instructions or is not executed at all.

  1. OFF-EXCHANGE TRANSACTIONS

In some jurisdictions, and only then in restricted circumstances, firms are permitted to effect off-exchange transactions. The firm with which you deal may be acting as your counterparty to the transaction. It may be difficult or impossible to liquidate an existing position, to assess the value, to determine a fair price or to assess the exposure to risk. For these reasons, these transactions may involve increased risks. Off-exchange transactions may be less regulated or subject to a separate regulatory regime. Before you undertake such transactions, you should familiarize yourself with applicable rules and attendant risks.

MATERIAL INCENTIVES AND CONFLICTS OF INTEREST

The purpose of this disclosure statement is to provide you with information about some of the material incentives and conflicts of interest that may arise between you and Tradovate, LLC ("Tradovate") in connection with Tradovate performing services for you with respect to futures, options on futures or other commodity derivatives ("Contracts"). Conflicts of interests can arise in particular when Tradovate or its affiliate has an economic or other incentive to act, or persuade you to act, in a way that favors Tradovate or its affiliate.

You should be aware that Tradovate or its affiliate may own stock in, or have some other form of ownership interest in, one or more U.S. or other foreign exchanges or derivatives clearing organizations ("Clearing Houses") where your transactions in Contracts may be executed and/or cleared. As a result, Tradovate or its affiliate may receive financial or other benefits related to its ownership interest when Contracts are executed on a given Trading Facility or cleared through a given Clearing House, and Tradovate would, in such circumstances, have an incentive to cause Contracts to be executed on that exchange or cleared by that Clearing House. In addition, employees and officers of Tradovate or its affiliates may also serve on the board of directors or on one or more committees of an exchange or Clearing House.

In addition, exchanges and Clearing Houses may from time to time have in place other arrangements that provide their members or participants with volume, market-making or other discounts, rebates or credits, may call for members or participants to pre-pay fees based on volume thresholds, or may provide other incentive or arrangements that are intended to encourage market participants to trade on or direct trades to that exchange or Clearing House. Tradovate or its affiliate may participate in and obtain financial benefits from such incentive programs.

Tradovate's participation such programs may permit it to offer trading in certain Contracts without charging you commissions and without charging you any exchange fees, clearing fees, NFA fees or other trade-related fees. The terms and conditions of any such commission-free trading may be changed at any time by Tradovate or may be discontinued in Tradovate's sole discretion at any time. While such commission-free trading in such Contracts may be a significant benefit to act as an incentive for you to trade those Contracts.

RISK DISCLOSURE STATEMENT FOR VIRTUAL CURRENCY FUTURES

Unique Features of Virtual Currencies. Virtual currencies are not legal tender in the United States and many question whether they have intrinsic value. The price of many virtual currencies is based on the agreement of the parties to a transaction. The following should be considered.

Price Volatility. The price of a virtual currency is based on the perceived value of the virtual currency and subject to changes in sentiment, which make these products highly volatile. Certain virtual currencies have experienced daily price volatility of more than 20%. The risks associated with the extreme price volatility of virtual currencies and the possibility of rapid and substantial price movements, which could result in significant losses, should be explained.

Valuation and Liquidity. Virtual currencies can be traded through privately negotiated transactions and through numerous virtual currency exchanges and intermediaries around the world. The lack of a centralized pricing source poses a variety of valuation challenges. In addition, the dispersed liquidity may pose challenges for market participants trying to exit a position, particularly during periods of stress.

Cybersecurity. The cybersecurity risks of virtual currencies and related “wallets” or spot exchanges include hacking vulnerabilities and a risk that publicly distributed ledgers may not be immutable. A cybersecurity event could result in a substantial, immediate and irreversible loss for market participants that trade virtual currencies. Even a minor cybersecurity event in a virtual currency is likely to result in downward price pressure on that product and potentially other virtual currencies.

Opaque Spot Market. Virtual currency balances are generally maintained as an address on the blockchain and are accessed through private keys, which may be held by a market participant or a custodian. Although virtual currency transactions are typically publicly available on a blockchain or distributed ledger, the public address does not identify the controller, owner or holder of the private key. Unlike bank and brokerage accounts, virtual currency exchanges and custodians that hold virtual currencies do not always identify the owner. The opaque underlying or spot market poses asset verification challenges for market participants, regulators and auditors and gives rise to an increased risk of manipulation and fraud, including the potential for Ponzi schemes, bucket shops and pump and dump schemes.

Virtual Currency Exchanges, Intermediaries and Custodians. Virtual currency exchanges, as well as other intermediaries, custodians and vendors used to facilitate virtual currency transactions, are relatively new and largely unregulated in both the United States and many foreign jurisdictions. Virtual currency exchanges generally purchase virtual currencies for their own account on the public ledger and allocate positions to customers through internal bookkeeping entries while maintaining exclusive control of the private keys. Under this structure, virtual currency exchanges collect large amounts of customer funds for the purpose of buying and holding virtual currencies on behalf of their customers. The opaque underlying spot market and lack of regulatory oversight creates a risk that a virtual currency exchange may not hold sufficient virtual currencies and funds to satisfy its obligations and that such deficiency may not be easily identified or discovered. In addition, many virtual currency exchanges have experienced significant outages, downtime and transaction processing delays and may have a higher level of operational risk than regulated futures or securities exchanges.

Regulatory Landscape. Virtual currencies currently face an uncertain regulatory landscape in the United States and many foreign jurisdictions. In the United States, virtual currencies are not subject to federal regulatory oversight but may be regulated by one or more state regulatory bodies. In addition, many virtual currency derivatives are regulated by the CFTC, and the SEC has cautioned that many initial coin offerings are likely to fall within the definition of a security and subject to U.S. securities laws. One or more jurisdictions may, in the future, adopt laws, regulations or directives that affect virtual currency networks and their users. Such laws, regulations or directives may impact the price of virtual currencies and their acceptance by users, merchants and service providers.

Technology. The relatively new and rapidly evolving technology underlying virtual currencies introduces unique risks. For example, a unique private key is required to access, use or transfer a virtual currency on a blockchain or distributed ledger. The loss, theft or destruction of a private key may result in an irreversible loss. The ability to participate in forks could also have implications for investors. For example, a market participant holding a virtual currency position through a virtual currency exchange may be adversely impacted if the exchange does not allow its customers to participate in a fork that creates a new product.

Included with this Risk Disclosure Statement you should have also been provided with a mandated regulatory disclosure about virtual currencies which was authored by the Commodity Futures Trading Commission (“CFTC”) as well as the National Futures Association (“NFA”). If you have not received or reviewed this document please contact Tradovate directly and you will be provided with a copy.

Privacy Policy

Last Updated: June 18, 2021

Tradovate, LLC (“Tradovate,” “we,” “us” or “our”) is committed to protecting the security and privacy of your personal information. This Privacy Policy describes what we do with the personal information we collect from you when you visit our websites at tradovate.com and futures.app or any of the trading applications developed and offered by us (the “Platform”), use our products or services, or otherwise interact with us through our various support channels and communities (collectively, the “Services”). By accessing the Platform, you agree to our collection and use of personal information as described in this Privacy Policy and in our Terms of Use.

As used in this Online Privacy Policy, “personal information” or “PII” includes any information by which you can be personally identified, and may include your name, address, age, date of birth, electronic mail address, occupation, employment information, telephone number, education, the kind of service provided to you, and other similar information.

Federal Privacy Notice

If you are a consumer that has applied for or obtained a financial product or service from us that is primarily for personal, family or household purposes, the federal Gramm-Leach-Bliley Act (“GLBA”) and Fair Credit Reporting Act (“FCRA”) regulate how we collect, use, and disclose personal information about you. Pursuant to those laws, information about our collection and sharing practices are described in our Privacy Notice..

Personal information we collect about you

We may collect the following types of information about you:

  • Information we receive from you on applications or other forms;
  • Information from communication and interactions that we have with you;
  • Information from third parties who provide consumer information or verify consumer relationships;
  • Information from third parties that analyze your activities on our Platform;
  • Information about your transactions with us, our affiliates or others;
  • Information we receive from a consumer reporting agency;
  • Information about you that we obtain through an information collecting device from a web server;
  • information about your device or connection and information we collect through cookies and other data collection technologies;
  • Information about your use of or visit to our Platform; and
  • Information you submit through our support channels.

The personal information we collect about you may include the following:

Personal identifiers and contact information, including your name, email address, postal address, phone numbers, your social security number and information from other government-issued IDs, and your IP address.

Financial and account information, includingbank account information, credit card information, trading account information including username and password, credit history and credit scores, information about your income and net worth, and trading account history.

Internet or other electronic network activity information, including browsing history, device ID, search history, information concerning your interaction with the Platform and advertisements. Additionally, as you browse our Platform, we may use third parties to collect information about the individual web pages or products that you view, what websites or search terms referred you to the Platform, and information about how you interact with the Platform, such as what you click on, where you may encounter problems on the Platform, and your keystrokes, movements of your mouse, and other patterns of use. This information helps us detect potential problems on our Platform, analyze its functionality, and improve the user experience.

How we use personal information we collect

We only use your personal information where the law allows us to. We may use your personal information for the following reasons:

  • To contact you in response to your inquiries, comments and suggestions;
  • To contact you otherwise when necessary;
  • For the specific purpose for which it was provided;
  • To complete any transactions you may perform with or through us;
  • For advertising and marketing purposes;
  • To determine if you are located in a geographic area we do not serve;
  • To improve the user experience and functionality of our Platform; and
  • To generate aggregate statistical studies.

How we share information we collect

We restrict access to your PII to those employees who need to know that information to provide Services to you.

We may disclose your personal information to third parties such as clearing firms, financial service providers, payment processors, and marketing companies, for our everyday business purposes, such as preparing and processing your account application; processing orders and generating statements; confirming your account balance(s) prior to your trades; marketing and advertising; and to analyze the efficacy of our Platform.

We may also disclose your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also disclose your personal information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may transfer your personal information to a third party in the event of a merger, reorganization of our entity or other restructuring.

Cookies

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help users navigate websites efficiently as well as to provide information to the owner of the website. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

When you visit the Platform, we may place a “cookie” or other online tracking device (e.g. web beacons) that recognizes you when you visit the Platform, such as by assigning a session ID. The cookies or trackers we place may also collect information about your IP address or the actions taken in connection with the Platform. This information helps us improve the functionality of the Platform. We may also use cookies to understand other websites you are interested and use that information to deliver targeted advertising to you about our Services.

We may also allow third parties to place cookies on our Platform to provide you with gather information about how you use the Platform so that we can improve the user experience. These third parties may also use your personal information to deliver targeted advertising to you. To learn more about the choices you have with respect to targeted advertising, including opt-out options, consult the Network Advertising Initiative’s Understanding Online Advertising page.

Google Analytics Advertising: We use Google Analytics codes to log when users view specific pages or take specific actions on a website and utilize Google Analytics’ Remarketing, Display Network Impression Reporting, and Audience Demographics and Interest Reporting. This allows us to provide targeted online advertising in the future on websites across the internet based on your past visits to our website, report how ad impressions and interactions with ad impressions relate to visits to our website, and report demographic and interest data. If you do not wish to receive this type of advertising from us in the future, you can opt out by visiting Google’s Ad Settings. More information about Ad Settings can be found here.

Microsoft Clarity: We use Microsoft Clarity to improve the functionality of our Platform by providing us with information about how users interact with the Platform. Microsoft will collect or receive personal information from you when we use its Clarity product and may use it to provide Microsoft Advertising. Please see the Microsoft Privacy Statement for more information about how it collects, uses, and discloses personal information: https://privacy.microsoft.com/en-us/privacystatement.

How we store and secure information we collect

We maintain administrative, physical, and technical safeguards to guard the confidentiality, integrity and security of your personal information. However, we cannot guarantee absolute security, as even the most robust safeguards may not be able to prevent all security breaches.

Your rights

You may opt out of receiving marketing materials from us by using the unsubscribe link in our communications, or by contacting us (see Contact Us section below for details). Please note, however, that even if you opt out from receiving marketing materials from us, you will continue to receive notifications or information from us that are necessary for the use of our Platform.

As a security measure, we may need specific information from you to help us confirm your identity when processing your privacy requests or when you exercise your rights.

Minors’ information

The Platform is not directed to children under 13, and we do not knowingly collect or sell the personal information of minors under 16. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below so that we may delete their personal information.

Shine the Light

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents to annually request, free of charge, information about certain categories of personal information a business has disclosed to third parties for direct marketing purposes in the preceding calendar year. We do not share such personal information of California residents with third parties for their own marketing purposes.

Do Not Track

We do not respond to web browser “do not track” signals at this time.

Changes to this policy

We may amend this policy from time to time by posting the updated policy on our Platform. By continuing to use our Platform after the changes come into effect, you agree to be bound by the revised policy.

Contact Tradovate

By email at support@tradovate.com

Written requests, please contact us at:

Privacy Officer
Tradovate Holdings, LLC
936 Home Rd.
Delaware, OH 43015

You may also call Tradovate at (312)-283-3100

Business Continuity Statement

Introduction

Any business is potentially vulnerable to interruptions ranging from common daily events to unexpected catastrophes. This Business Continuity Disclosure Statement, outlines how Tradovate, LLC (“Tradovate”) works to mitigate and resolve risks inherent in unforeseen business interruptions.

Overview of the Plan

Tradovate has created a Business Continuity Plan(BCP) to reasonably insure its critical business operations continue to function as developed. The Plan addresses the following areas: (1) data backup and recovery; (2) mission critical systems; (3) financial and operational assessments; (4) alternate communications between customers and Tradovate; (5) alternate communications between Tradovate and its employees; (6) alternate physical location of operations; (7) critical vendors and other business contacts; and (8) communication and reporting to regulators.

Mitigation and Response

To diminish risks posed by significant disruptions, Tradovate maintains system redundancies and/or off-site backup of business critical systems and records. In the event of an emergency at our main office, business critical staff can be relocated to an off-site location to facilitate business continuity. Tradovate also has a dedicated team that works with business units and the Information Technology functions to carry out the BCP and maintain business continuity in the event of business disruptions.

Keeping Clients Informed

In the event of a business disruption, clients can obtain information about the status of their accounts and access to their funds and securities via Tradovate’s website www.tradovate.com  or by contacting

Tradovate Client Services:
1(844) 283-3100
1(312) 283-3100
info@tradovate.com

Limitations Disclaimer

Due to the unpredictable nature of events causing significant business disruptions, Tradovate can not guarantee that systems will always be available or recoverable after such events. Tradovate’s business continuity plans are also subject to modification.

Electronic Trading Risks

Market volatility, order volume, and system availability could result in delay or failure of order placements, order cancellations, trade executions or account access.

As a result, trade executions could be at prices significantly different from prices quoted at the time of order entry or trades might not be executed at all. The risks of delays and failures are assumed by the account holder. Tradovate recommends that you have a back-up plan to place, cancel, execute and confirm orders if you experience problems while using Tradovate’s systems.

Social Media Disclosure

Social media hosted by Tradovate may include links to unaffiliated third party websites. Tradovate has not endorsed or recommended for use any product, service or statement offered or presented by any third party websites, nor does Tradovate assume responsibility for the accuracy or content of any website or service offered by third parties.

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Tradovate Holdings, LLC Affiliates: Tradovate Technologies, LLC is a software development company that owns and supports all proprietary technology relating to and including the Tradovate Platform. Tradovate, LLC is an NFA registered introducing broker providing brokerage services to traders of futures exchange products.

Tradovate, LLC does not charge platform, maintenance, or inactivity fees.

Brokerage services are provided by Tradovate, LLC. Tradovate, LLC is a member of the NFA and registered with the CFTC. This is not an offer or solicitation for brokerage services or other products or services in any jurisdiction where Tradovate is not authorized to do business or where such offer or solicitation would be contrary to local laws and regulations of that jurisdiction.

Futures and options trading involves substantial risk of loss and is not suitable for all investors. Investors should understand the risks involved in trading and carefully consider whether such trading is suitable in light of their financial circumstances and resources. Past performance is not necessarily indicative of future results.

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