Last updated: September 1, 2022
This supplement to NinjaTrader Group LLC’s and its affiliates, NinjaTrader Clearing LLC (DBA Tradovate), NinjaTrader Brokerage LLC and NinjaTrader LLC (“NinjaTrader” “us” and “we”) NinjaTrader’s Privacy Policy is applicable to you if you are a resident of the State of California. It is intended to help ensure we comply with the California Consumer Protection Act of 2018 (CCPA). You should read this supplemental policy after you have carefully read our primary privacy policy.
California defines personal information as “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” For a variety of reasons, NinjaTrader collects personal information on its website users, account applicants, account owners, and users of our technology and services.
California categorizes personal information into 11 types and NinjaTrader collects 7 of those types (some may overlap):
Your personal information may be collected in a variety of ways.
Again, NinjaTrader will not sell your PII. NinjaTrader may however share your PII with non-affiliated service providers, futures exchanges, government agencies and courts for the following reasons:
To review your account application (including credit and background checks) and provide you with access to NinjaTrader service and software.
To effect, complete, administer and enforce any transactions, you may perform through or with us, including processing of orders and emailing statements.
As required by law or court order/subpoena
To perform reviews and audits of internal procedures.
In connection with mergers, acquisitions or restructuring, transfer or sale of all or a portion of our business.
NinjaTrader may also share your PII with and amongst its affiliates in order to achieve the following:
To operate, research and improve our services and websites.
To display customized content and advertisements.
To develop new services.
To communicate with you.
Each of the following can may each category of personal information that we collect from you:
Aside from the above, as part of being a regulated financial institution we are subject various laws and regulations that may require us to disclose your PII to government authorities and exchanges upon which you trade. For example, large trader reporting as well as in compliance with USA Patriot Act requirements. Court orders and Subpoenas may require such disclosure as well.
Under the Commodity Futures Commission regulations, we are required to keep your information at a minimum of five (5) years and we may also preserve such information in order to satisfy other governmental or regulatory agency requests, bonafide legal requests, or to defend NinjaTrader against legal claims.
Requests: You have the right to know what we disclose about you. You can request information related to the collection and use of your personal information for the last 12 months. This can include information related to the categories of information we have collected and sources, as well as our business purpose for such collection, the categories of information disclosed about you including that disclosed to third-parties. Finally, can initiate a data portability request asking for the specific bits of information we collected about you.
You have the right and duty to correct and update your information. NinjaTrader relies upon your information and material changes to, information such as your name, tax ID, contact information, financial condition, employment status are extremely important to us. Your contractual customer agreement requires that you provide updated information if your personal information changes. We are also happy to correct erroneous personal information. Confirmation of corrections may take a short time to evaluate or investigate.
You have the right to request that we delete your personal information. Such requests will be reviewed to determine if an exception to deletion exists. Some of the exceptions that may require or allow us to retain your personal information are: 1. Comply with a legal or regulatory obligation, 2. Enforce security of our systems and network, detect security breaches, and prevent fraud, deception or otherwise illegal activity, 3. To complete the transactions or provide services that you requested and for which we collected the personal information for, or otherwise perform our contract with you, 4. Repair systems or debug products, and 5. Exercise or protect free speech.
To exercise any of your rights, please use the contact information below, we will attempt to respond within 10 days with a confirmation of receipt and then may take up to 45 days to complete the request. We can only respond to request from you or an authorized agent and we will need to confirm the identity of the sender of the request, so please provide enough information to allow us to verify the request, as well as any details of what you are requesting to compliance@ninjatrader.com
Non-discrimination rights - we will not charge you more for our services or unless allowed by the CCPA, we will not deny you services for exercising these rights.
NinjaTrader reserves the right to change this policy at any time. Any changes will be effective upon our posting of revised policy or other means, if any, of delivery to you (such as email, or along with statements, or through your client portal). Your continued use of the NinjaTrader website, products and services following the posting of ay changes will serve as acknowledgement and consent to the revised privacy policy.
We are happy to try to respond to inquiries related to this policy. If you have any questions on the data we collect, how, why and with whom we may share it, please submit your questions to: compliance@ninjatrader.com